1300 898 591
Sydney Metro Production Machine, Large Format Printer, Plotter Hardware Service Repair
$350.00 exc. gst
$385.00 inc gst
Short Specifications
- Sydney On-Site Hardware Service and Repair
- Same Day, Next-Business Day or By Appointment
- DesignJet / Large Format Printers / Plotter
- Digital Press / Production Machines
- $350+gst call out fee up to 30 minutes
- $220+gst each additional printer
- $150+gst every succeeding half hour
- Travel Fee may Apply
| Rates | $350 + GST (including call out fee up to 30 minutes) $220 + GST for each additional printer on same site and time* $150 + GST for each succeeding half hour Travel Fee may apply outside key areas in Sydney or anywhere over 30 mintues from Metro Sydney (e.g. Minto, Heathcote, Kemps Creek, Hornsby) *subject to each additional printer type |
| Your Benefits | You being up and running quickly and efficiently, freeing up your resources to focus on your business. Peace of mind that a highly-skilled technician will perform the service in a professional manner at a high standard. |
| Service / Repair | Per-incident service scheduled at your convenience (next business day) Diagnose and repair on-site if no parts are needed If spare part/s are needed to fix the issue, we offer competitive pricing on parts subject to your approval If part is not approved, the machine may not be fixed |
| Common issues we service | Bad Printouts - missing colors, blurry, lines, spots No Power Feeding Problem Paper jams Soft & Hard Reset General Error Messages Driver/Firmware upgrades |
| Brands we service | Xerox OKI Lexmark Canon Kyocera Konica Minolta Ricoh Samsung Sharp Toshiba Brother HP Epson |
| Travel | The price of the service includes travel to any destination within the metro (Melbourne, Sydney, Perth, Adelaide) or suburbs not over 30 minutes of travel. If over 30 minutes, within key select metro areas, you may be charged for travel based on the distance to your location. |
| Limitations | In case a spare parts is needed to fix the issue, you will be given a quote subject to your approval The service manager will send an email to confirm the job has been booked The technician will call you on the day of his visit to advise an ETA |
| Customer responsibilities | Service is subject to you providing immediate and unrestricted access to the printer as requested by InkMasters To provide appropriate power on site To complete the service information - this includes (but is not limited to) customer contact name, address and phone number. To provide a window time when technician can attend the next business day (e.g. opening and closing hours) |
| Description | Top Banana's Service was created for customers who want a high-touch experience and the expertise and peace of mind that comes from having a trained professional service or repair your machine. *Network issues (eg. scanning, not connecting to the computer, etc.) and IT support are not included, they are charged per hour. |
Item Dimensions LxWxH : 0.00 x 0.00 x 0.00 Centimeters
Delivery Information
When purchasing from Inkmasters.net.au, you will enjoy fast delivery to most parts of Australia, we use a range of courier services, depending on location and efficiency.
All in stock items will be dispatched same day for orders placed before 2pm.
Shipping Charges
We offer free shipping for orders above $199 for PPE and $55 for toners.
Delivery to rural & country areas, as well as large & bulky items may incur additional freight charges, to confirm if there is an addition delivery cost, please contact us on 1300 898 591 to confirm.
Delivery lead Times
| Melbourne, Sydney, Adelaide | 1-2 Business Days |
| Brisbane | 2-3 Business Days |
| Perth | 1-5 Business Days |
| Regional & rural areas | 3-7 Business Days |